Exway Flex
Flexin’ Both Performance and Ride Quality
Exway is proud to introduce a high-performance, feature-packed electric skateboard at an even more affordable price.
Super Flex
Combining a classic deck design with high-tech construction and materials, the Flex deck is made to go electric.
Calculated placement of the fiberglass layers wrapped around a bamboo core allows us to tune and optimize the flex profile, maximizing stability and comfort.
Little Things Can Make a Big Difference
Vibration damping griptape, shock absorbing risers, high-rebound urethane wheels.
Combined, these little features on the Flex elevate its ride comfort beyond the sum of ’em all.
One Board, Two Ways to Ride
Belt or hub, all it takes is 4 screws and two plugs. Our versatile ESC makes the next step even easier – a few taps on the Exway app and you’ll be good to go.
Strong. Precise. Made To Go Electric.
The Flex comes standard with our in-house designed Trist RKP trucks. Designed to endure long ride sessions across the most punishing terrain, both the hangers and baseplates are forged then CNC-machined for both strength and precision.
Mobile App Support
Tune your Flex for a personalized ride experience with our advanced mobile app. From acceleration curves to special ride modes like cruise control, discover new ways to ride your Flex every day.
What’s In The Box?
- 1 x Flex Board
- 1 x R2 Remote Bag (Includes remote, charging cord, etc.)
- 1 x Tool Bag (Includes all tools to disassemble the board)
- 1 x User Manual
- 1 x 1.5A Charger
- 1 x Wrist Band
Review Videos
- SPECIFICATIONS
- SHIPPING
- RETURN POLICY
- WARRANTY
- FINANCING
- LOW PRICE GUARANTEE
- Max Speed: 28 mph / 45 km/h
- Lighting system: No
- Levels Assist: 1,2,3,4 with Adjustable Acceleration Strength
- Braking: FOC Regenerative Braking & Adjustable Braking Strength
- Range: Up to 17.4 miles / 28 km
- Total Weight Limit: 300 lbs / 136 kg
- Ideal Use:Commuting
- Rider: Suitable for ages 12 and up
- Weight: 17.4 lbs / 7.9 kg
- Safety Certified: Complies with UL2272, CE standards
- Size (LxWxH): 38.2*11.6*5.5 inches / 97 x 29.4 x 14 cm
- Deck: Bamboo composite
- Trucks: Trist 8″ RKP (Gravity die casting) (Replaceable 9.5″ RKP)
- Wheels: 85 x 56 mm 80A high resilience polyurethane (Compatible with skateboard wheels from 80-120 mm)
- Grip tape: OS46 grade large particles
- Motors: 2520W power rated 4240 x 2 Custom Brushless Sensored Motors
- Drivetrain: Belt (BELT RATIO: 2.5)
- ESC: Custom 12S 51V ESC3.0 – 2.4G Wireless & Bluetooth
- Battery: 216WH,12S2P 51V 30A Smart BMS
- Charger: 1.5A Charger
- Charging time: 3.5 hours
- Remote: Smart Remote R2
- Guard Kit: Yes
- App Supported: Yes
We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight.
NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.
Feel free to contact us by phone at +1 (888) 897 0774 or email us at info@electricrideco.com with any questions you may have.
Exway Shipping Info
United States
Free shipping in the contiguous United States. Your order will usually ship within 1-3 business days with FedEx or UPS.
Once your order has been picked up from our warehouse, the estimated shipping time is 1-5 business days depending on your location in the United States.
Europe & UK
Free Shipping from warehouses in Germany and UK. Estimated delivery time is 2-8 business days. There are no customs duties or taxes applicable.
Asia
Free Shippng from China warehouse. Estimated delivery time is 5-12 business days.
Electric Ride Co. Shipping Process
Order Confirmation
- As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
- If your item is on backorder or unavailable, we will reach out to you via e-mail.
- If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.
Order Shipment
- If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
- We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
- If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at support@electricrideco.com
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will assist.
Freight LTL Shipments
- Note: Only applies to certain products such as large scooters.
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am – 12pm or 12pm – 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don’t screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery
- Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:
- Notation on the carrier’s paperwork must state: “Carton damage, subject to inspection” and list the type of damage to the carton. Remember to take photos of any damage.
- Carton damage requires visual inspection of the contents of the unit. Contents must be inspected within 48 hours of arrival. If there is any damage to the product then please send photos and a description to support@electricrideco.com
-
Even if there is damage to the carton, the product should be well protected and we will send free replacement parts if necessary.
Contact Us
Have a question? Please contact us:
E-mail: info@electricrideco.com
Call: +1 (888) 897 0774
Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.
For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer’s return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.
Exway Return Policy
You can request our Return & Refund Service if:
(1) The product has not been opened within seven calendar days after receiving the product, and it is brand new and unused.
(2) If the product is found to have manufacturing defects within 15 calendar days after receiving the product, you can apply for a return and refund service; it is not within the scope of the return and refund service due to use on the ground or other circumstances that affect secondary sales.
(3) If the customer’s reasons cause the return, Exway will charge a 5% order operation fee and deduct the original order’s shipping cost.
Return & Refund Service will not be provided where:
(1) It is requested beyond 15 calendar days of receiving a product.
(2) A product sent to Exway for Return & Refund Service does not include all original accessories, attachments, packaging, or any item that is not in new or like-new condition, i.e., with cracks, dents, or scratches.
(3) Legal proof of purchase, receipt, or invoice is not provided or is reasonably believed to have been forged or tampered with.
(4) Any fault or damage of the product is caused by unauthorized use or modification, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.), or improper installation or operation.
(5) Product labels, serial numbers, waterproof marks, etc., show signs of tampering or alteration.
(6) Damage is caused to the product by uncontrollable external factors, including fire, floods, high winds, or lightning strikes.
(7) A product is not delivered to Exway within 15 calendar days after Return & Refund Service confirmation is sent from Exway.
(8) Other circumstances are stated in this policy.
Return & Refund Instructions
If you would like to apply for a return and refund, don’t hesitate to contact us within seven calendar days of receiving your product(s).
- Contact support@electricrideco.com to apply for a return and refund.
1) Order Number:
2) Return Product Name & Quantity:
3) Return Reason:
4) Images or Videos of Products and Intact Packaging:
We will process your return and refund application within two or five working days after receiving your email.
Refund Time
Refunds will be processed using the same method used to make the payment. Depending on the bank or credit card issuer, the bank or credit card issuer will complete the refund process in about 7-14 business days.
Return Shipping
Customers need to pay for any return shipping to the designated service center (including cross-border and international shipping costs, if applicable) unless the refund is due to performance faults.
Replacement Instructions
If you would like to replace or change the product, don’t hesitate to contact customer support by emailing support@electricrideco.com.
Replacement Fee
Exway shall be responsible for the two-way replacement freight for any products sent in for replacement due to performance faults.
Or the customer shall be responsible for the two-way replacement freight for any products sent in for replacement when the warranty period has expired.
Electric Ride Co. Return Terms
- To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
- Returns may be requested by sending an email to support@electricrideco.com with your order number.
- If your return is accepted, we’ll send you instructions on how and where to send your package.
- Items sent back to us without first requesting a return will not be accepted.
- We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
- If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
- If your order has shipped, you will be responsible for actual return shipping charges.
- Original shipping charges included in the purchase price of the product are non-refundable.
- We will refund the product price minus the applicable fees and charges.
- Refunds will be credited to the same payment method used when the original purchase was made.
- Please allow 5 business days for the refund to be processed once the item is delivered back to us.
Additional Information
- It is the customer’s responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
- If a returned item gets damaged during the transportation, it is the customer’s responsibility to file the claim with the carrier. No refund can be issued in this case.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.
Cancellations
- All cancelled orders are subject to a 5% cancellation fee.
- This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
- If your order has not been shipped yet, this is the only fee you will incur.
- If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
- Please note that once an order has been processed for shipping it may be too late to cancel your order before it ships out. We will do our best to cancel your order before it ships out but if this is not possible then the standard return procedure applies.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will address the issue.
Defective Merchandise
All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the “WARRANTY” tab on the product page. Please let us know if you discover any manufacturer’s defects and we will help you get parts or replace the product.
Please note that for returns of defective products, it is the customer’s responsibility to repackage the product in the original packaging. Please make sure to keep the original packaging even if it has been damaged as the packaging can be patched up. If the customer has thrown away the original packaging then it is the customer’s responsibility to repackage the product at their own cost.
Some of our suppliers may refuse returns if the original packaging has been thrown away.
Incorrect Product Specifications and/or Pictures
Product specifications are provided to us by our manufacturers and may not always be correct. Products may also vary from the displayed pictures, usually due to product improvements over time. Electric Ride Co. is not responsible for original or return shipping fees should the specs or pictures be different than the actual item. Please contact us if you need to confirm anything specific about the item before placing your order.
Exchanges
We do not offer exchanges. If you’d like a different item you will need to return the initial order and place a new order.
Contact Us
Have a question? Please contact us:
E-mail: info@electricrideco.com
Call: +1 (888) 897 0774
Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.
If you have any issues with your product, please call us at +1 (888) 897 0774 or e-mail support@electricrideco.com and we will assist you with filing a warranty claim with the manufacturer.
Exway Warranty Policy
Warranty Service
(1) The warranty starts on the date that the board is received and is valid for 6 months for X1 Pro Hub/Riot, Wave Hub/Riot, X1 Max Riot/Hub, Atlas-2WD/4WD, and 12 months for Flex Riot/Hub. The customer must provide valid proof of purchase for warranty coverage. Replacement parts are available for sale after the warranty period is over.
(2) Batteries, ESCs, Remote Controls have a 6-month warranty (when the customer buys the parts separately) from the date the package is delivered to the customer.
(3) Other product accessories do not provide warranty service.
Warranty Coverage
The warranty starts on the date that the board is received and is valid for 6 months for X1 Pro Hub/Riot, Wave Hub/Riot, X1 Max Riot/Hub, Atlas-2WD/4WD, and 12 months for Flex Riot/Hub.
The customer must provide valid proof of purchase for warranty coverage. Replacement parts are available for sale after the warranty period is over.
Warranty service will be provided for parts such as:
Deck / Trucks / Motors / ESC/ Remote / Charger/ Battery
Warranty service will not be provided for parts such as:
(1) Wheels, Bearings, Bushings, Belts, Grip Tape are considered wearable and tear items and will not be covered.
(2) Damage caused by improper use, improper maintenance, or improper storage.
(3) Any damage outside of normal wear and tear.
(4) Damage caused by unauthorized repairs of the product.
(5) The water-resistance of the skateboard is IP55, which is resistant to splashes and dust under normal conditions, but if you ride in a puddle or where the water level is high, or even immerse your skateboard in water, the water is likely to enter the electrical parts and damage the part.
(6) Please do not ride in the rain or any wet ground with water, this will cause a high risk of water damage and may cause the motor bearings to rust and make noise.
We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 15 days of your purchase date we will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.
Our Price Match Policy has some limitations:
- You must purchase the item from our website before requesting our Price Match Policy.
- Black Friday promotions and promotions such as rebates and “buy one, get one free” offers are not eligible.
- The item must be in stock on the competitors’ website.
- The competitor must be an online store, they may not have a retail location.
- The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.
If you want to check if we can price match a product before you place your order, please Contact Us.
The following brands are excluded from the Price Match Policy:
- Aostirmotor
- Citycoco
- Drift Hero
- Droyd
- DWMEIGI
- EMOKO
- Exway
- Hiboy
- iENYRID
- Maxfind
- MotoTec
- NAKTO
- NANROBOT
- Quickwheel
- Shansu
- SoverSky
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Carlos Ramirez (verified owner) –
I love how portable it is compared to other electric boards.
Eric Murphy (verified owner) –
The battery life has been very consistent.
Raul Medina (verified owner) –
The braking response is smooth and predictable.
William Morris (verified owner) –
It’s easy to maintain and keep clean.
Manuel Torres (verified owner) –
Battery performance has been very reliable so far.
Thomas Collins (verified owner) –
This electric skateboard delivers excellent performance.
Jack Evans (verified owner) –
The motor power is strong and consistent.
Carlos Ramirez (verified owner) –
The board feels well-balanced and easy to maneuver.